Need support?

Order not delivered, payment failed, wrong shirt, CD's broken..? No worries! Just mail shop@thenewshining.com and we'll help you out :)


You can return items within 30 days of delivery. Please make sure the item is in its original condition and packaging :) The return shipping costs are yours.


Delivery time

Music / Vinyl / CD's

  • Netherlands 1-4 days
  • Europe 3-7 days
  • US 7-20 days
  • World 10-30 days

Due to international postal issues, shipping may take longer that usual!

Clothing & accessories

  • We work with printing on demand, this means your items are produced when ordered. Shipping worldwide takes 7-21 days.

Handwritten lyrics

Nax writes the lyrics personal, so we can't guarentee next-day delivery ;-) But we ensure you we'll send your handwritten lyrics within 2 weeks. After these 2 weeks, these are the expected delivery times:

  • Netherlands 1-4 days
  • Europe 3-7 days
  • US 7-20 days
  • World 10-30 days


Alternative payment

Do you want to make an alternative payment like bank transaction? Please contact us via email: shop@thenewshining.com. We will contact you by email ASAP and send you our IBAN / bank account number and details.